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ALAMO RENT A CAR Rental Information

Alamo Rent A Car has a large selection of quality cars from which to choose ranging from economy to luxury including convertibles, sports utility and mini-vans in Florida.

Specific vehicle makes/models within each type, etc., may vary by location, as will vehicle capacity. All vehicles are equipped with automatic transmission, AM/FM Stereo Radio, air conditioning and both driver and front passenger side airbags. Unlimited Mileage is included in all rentals.

Which Vehicle? It is important to choose the car or mini-van and model large enough to comfortably fit your party to ensure comfort and enjoyment while driving . Vehicle comparisons, suggested occupancy and luggage space are for guidance only. It will cost much more to upgrade locally.

Questions to consider: Will your party and luggage comfortably  fit into  the vehicle? Space will be needed for any child seats (compulsory for children up to and including 5 years of age). For larger parties a mini-van will save on the cost of insurance over 2 cars and on the cost of fuel. Upgrading locally will cost more than pre-booking a larger car/mini-van - commonly not thought to be the case, be assured it is.

The vehicle information and suggested capacity are shown on our website for your guidance only. The number of passengers shown does not necessarily mean that an equivalent number of items of luggage can be comfortably accommodated, especially on a touring holiday. If a child or infant seat is used this will take up the space of one full seat in the rear of the vehicle.


Deposit/Excess: Credit Card imprint in the name of the lead Driver must be provided on pick up.

Vehicle Rental Optional Extras and what else you could pay for:

You must pay for a tank of fuel on arrival and return the vehicle as empty as you can, unless you have Alamo Gold where a tank of fuel  is included.
Additional driver supplements, except with Alamo Gold - $5.99 per day.
Under age 25 driver surcharge (must be 21 or over) - $25 per day.
Child Seats - $5.00 per day, compulsory for ages 6 and under. A $50 refundable deposit is required per seat.
One way drop off charges: Free within Florida. No one way drops are permitted on EC and E4 vehicles.
Personal Accident/Effects Insurance  is not required provided you have an adequate travel insurance policy.
All optional extras are subject to additional local taxes, rates shown are current as of the last update.

NB: Note that all renters will almost certainly be asked whether they require any additional rental options irrespective of what rental plan has been pre-booked.

Rental Requirement:

Renters must be at least 21 years old and hold a valid UK or EC driving licence (held for a minimum of 1 year), drivers under 25 years old are subject to an additional fee. The rates are only available when prepaid in full and booked in the UK. International Driving Permits are not acceptable.

In order to collect your rental car, it is essential to present  the following 3 items:-

1. A car rental voucher valid for the dates of your hire. This will be e-mailed to you at the end of the booking process. Please keep it safe as an administration fee will apply for a replacement.

2. A full and valid driving license. If you hold one of the new UK photo style licenses it is essential that you produce both the photo card license and it's accompanying paper portion that details any endorsements. Note - The photo license alone may not be acceptable.  Faxed or photocopied licenses will not be accepted.

3. A valid credit card, in the drivers name, with a minimum US$350 of available credit to act as a security deposit. In the event of no credit card being available, cash deposits may only be accepted at the discretion of the depot manager, however these will amount to the cost of any incidentals plus a minimum of US$500. Cash deposits will not refunded immediately at the end of the rental, they will be refunded in the form of a cheque payment and sent to the renters home address.

Major credit cards accepted include: American Express, Diners Club, Mastercard and Visa.

Other Important Rental Information:

ADDITIONAL DRIVERS: Additional drivers must meet all rental requirements and pay the appropriate fee where applicable.

AVAILABILITY OF VEHICLES: Alamo cars/vans can only be reserved by car category and not by specific model. If for any reason the car reserved is unavailable, Alamo will provide a similar or larger car at no extra cost.

COLLISION DAMAGE WAIVER: CDW protects you against damage to the vehicle, including theft and vandalism regardless of who is at fault.

DEPOSIT: Clients who do not posses a major credit card will be asked to leave a cash deposit, usually $100 per week/$25 per day.

DRIVING AREAS: Cars may be driven into any US State and Canada, but must be returned to the rental location where the vehicle was collected in the USA, unless pre-booked as a one way rental. Vehicles may not be driven into Mexico.

EMERGENCY ROADSIDE ASSISTANCE: Alamo offers a 24-hour emergency assistance free of charge.

EXTRA PROTECTION: EP provides for up to $1 million for claims against authorised drivers of the rental vehicle for automobile related third party injury/death and property damage or injury to you or your passengers should you be hit by a negligent, uninsured, under-insured or hit and run motorist.

INFANT/CHILD SEATS: By law, children up to and including 6 years of age must be properly secured in a child passenger restraint. Seats are safety-approved. These should be requested at the time of booking, you can also request at the counter, subject to availability. IMPORTANT: Parents and/or Guardians will be asked to install these restraints themselves.

LOCAL CHARGES AND TAXES: Incidental costs such as local access fees, airport handling fees and local/state taxes are included in both the Inclusive and Gold rental plans. 

PARTIALLY USED RENTAL: No refund will be made on partially used rentals. This is irrespective of what anyone (in error) might advise you.

PETROL: Vehicles are rented with a full tank of fuel for which renters will be charged at the time of pick-up based on the local service pump price as stated by the American Automobile Association (except Alamo Gold when it is included in the rental plan).  The vehicle should be returned as empty as possible as there is no refund for unused petrol.

RENTAL CONTRACT: Each driver of the rental vehicle must be present at the time of pick-up to sign the Alamo Rental Contact.

SEAT BELTS: It is compulsory throughout the USA for seat belts to be worn in both front and rear seats.

SPECIAL NEEDS VEHICLES: Alamo Rent a Car can offer a limited car rental service for those clients with certain special needs.

TERMINAL CONVENIENCE: All Alamo locations offer a free courtesy bus service from Airport Terminals if they are located off-airport. Simply go to the boarding point for the courtesy bus to take you to the rental depot, after baggage reclaim.

THIRD PARTY BASIC LIABILITY COVER: Third party liability coverage up to minimum limits required by state law.

UPGRADING THE VEHICLE: It is important to reserve the right car/mini-van for your party, however, upgrading to a larger car/van can be done at the time of rental, subject to availability. The cost of the upgrade will be shown separately on the rental agreement. It will cost much more to upgrade locally.

24 HOUR SATISFACTION GUARANTEE: If you are dissatisfied with any option that you pre-purchased you can simply drop it into Alamo within 24 hours and it will be refunded. You will not be able to get a refund of an optional pre-purchase after the rental agreement has been terminated.

General Information: Please note that vehicle descriptions and information are provided by Alamo and/or our suppliers and can be relied upon, however it may be subject to change without notice. Check in advance with regard to any specific information required.

DESTINATION AMERICA - USA INDEPENDENT Travel SpecialistS - THE freedom to plan your own holiday

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